Order Cancellation

Our posters are printed after an order is received. Once an order has been confirmed and printing has started, cancellation may not be possible because the poster is being prepared specifically for your order.

If you need to cancel an order, please contact us as soon as possible before printing begins.

Damaged During Delivery

We take care to pack every poster securely to help prevent damage during transportation.

If your poster arrives damaged, bent, torn, or otherwise unusable, please contact us within 48 hours of delivery and share clear photographs of the package and poster. We will review the issue and arrange a replacement or another appropriate resolution where applicable.

Printing or Order Errors

If you receive a poster with a significant printing defect, the wrong poster, or an error from our side, please contact us with the order details and photographs.

After verification, we may provide a replacement or refund, depending on the nature of the issue.

Incorrect Delivery Information

Please make sure that your shipping address and contact details are correct when placing your order.

If an order cannot be delivered or is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-dispatch.

Custom-Designed Posters

Custom-designed posters are created specifically according to the customer's requirements.

Once the final design has been approved and printing has started, cancellation or refund may not be possible.

For custom designs where we provide a source file or print-ready file instead of printed posters, refunds generally won't be available after the final file has been delivered, except where there is a genuine issue requiring correction.

Refund Processing

Where a refund is approved, it will be processed through the applicable payment method used for the order. The time taken for the amount to reflect in your account may depend on the payment provider or bank.

Need Help?

If you have any questions about a return, replacement, cancellation, or refund, please contact us through WhatsApp or email with your order details. We'll be happy to assist you.